Getting Started at MansionCasino.com

  •  1.How to download the online casino
    You need to be connected to the internet to be able to download our casino software. The whole process takes just a few minutes and the steps are simple to follow. Click on the download button, then click install, and the files will be saved to your desktop. Open MANSIONCASINO.com by clicking on the icon on your desktop, and complete your details to start playing at the best online casino!
    Minimum requirements: To be able to install our casino software, you need the following minimum requirements on your computer:
    • Windows 98, ME, 2000, XP, Vista or 7
    • 400MHz Pentium CPU with 128MB of RAM
    • A screen resolution of 800 by 600 pixels with 16-bit ("High Colour")
    • At least 30MB of free disk space
  •  2.Account types
    To play with MANSIONCASINO.com you must create an account. As a member you can then enjoy two different gaming modes: Fun Mode and Real Money Mode.
    Fun Mode:
    • no cash deposit required
    • games played with virtual money
    • instant and free as soon as account is created
    • no time limitation on membership
    Real Money Mode:
    • play with real cash
    • choose from a wide range of trusted deposit methods
    • progressive jackpot games available
  •  3.Create an account
    Create your Fun Mode account:
    • Click on Create Fun Account
    • Type in your first name
    • Type in your last name
    • Input your email address
    • Read and agree to the terms and conditions
    • Click on Create
    • Wait for your automatically generated username and password and store this information
    • Use your username and password to login
    Real Money account creation:
    • Click on Register
    • Complete all the required personal details marked with an asterisk (*)
    • Select the currency you wish to use for depositing and wagering to play casino games
    • Choose a password which is at least 6 characters long with at least 2 letters, 2 numbers and a symbol. The password strength will be shown on the indicator below
    • Confirm your password. Do not copy and paste it because if you make an error, this will not show. Keep your password confidential
    • Verify the authentication code
    • Read and accept the terms and conditions and the withdrawal policy
    • Click on submit
    If you experience any difficulties please contact our friendly staff at memberservice@mansion.com
  •  4.Log in to your account
    Fun Mode:
    • input your username
    • input your screen name if you want it to be visible to other players during multiplayer mode
    • type in your password
    • the Remember Password box will store your password for you (only use this if your username is secret)
    • click Login
    Real Money Mode:
    • enter your username
    • enter your screen name if you want it to be visible to other players during multiplayer mode
    • enter your password
    • the Remember Password box will store your password for you (only use this if your username is secret)
    • click Login or press the enter key on your keyboard
    To play casino games such as slot machine games with MANSIONCASINO.com you need to create an account and join us as a member. You can choose from Fun Mode and Real Money Mode.
  •  5.Forgotten your password?
    Use the ‘Forgot Password’ option on the MansionCasino.com login page to reset your password.
  •  6.Game Options
    You can customise your internet casino games using the options menu.
    Game Speed Increase and decrease the speed of the animations during any game by dragging the slider left or right.
    Enable Full Screen mode Select this option to display the casino full screen.
    Use large cards in online casino card games Check this box to play with cards that are double their original size.
    Play Close-up Slot Machines Select this to enlarge the reels, buttons and winning table.
    Fast play Check this box to play card and table games without animations. This is a good option if playing with older computers as it helps to increase the speed of the games.
    Disable Warning Messages This disables the warning messages in Blackjack. Warning messages are shown when you hit on a high hand value (19 or higher), or stand on a low hand value (11 or lower).
    Hide Double Up Window in the Video Pokers Check this box to remove the double, half-double and collect buttons from the machine's screen. Once selected, use the buttons below the machine's screen.
    Audio Settings:
    Sound Volume Increase and decrease the sound on the games by dragging the slider to the right or left.
    Sound Use this option to enable sound effects during games for the best online casino experience.
    Music Select this to enable background music while you play.
    Dealer Voices Select this when sound is enabled to be able to hear the dealer speaking as you play.
  •  7.Multiplayer modes
    Some of our casino games feature multiplayer options.
    Single Player Select to play alone at the table.
    Multiplayer Opt to join other players at the tables.
    Private Group Select to create or join a named group of maximum 3 people per table. To join a group, type the group name into the box and select join. If no group by that name exists, a new table is created for you and other people can then join using the group name.
  •  8.Contact us
    Service and Support Our professional Member Support Department is available 24 hours a day, 7 days a week to answer your questions and queries. You can contact our support services via live chat, telephone or email. Click here to email us.
    For details of telephone numbers please go to the Contact Us page.