JackpotCity Casino Review

At Jackpot City Casino, the promotions start from registration. All UK players can claim 100 free spins on Gold Blitz by just making a £20 deposit. And for every £20 you deposit thereafter, you’ll get a chance to play the Money Mega Wheel where you can win a cool £1m.

Founded in 1998 and owned by gambling behemoth, Betway, Jackpot City Casino offers UK players 450+ games to play. You can enjoy everything from popular slots and progressive jackpots to table games and live dealer titles.

In this Jackpot City Casino review, we do a deep dive into everything this operator has to offer. We analyse the bonuses you can claim, games on offer, customer support options and much more. Let’s get started!  

We’ve given you an overview of what Jackpot City Casino has to offer UK players, now it’s time to press ahead on the bonuses you can claim. And the good news is that both new and existing players are rewarded on the platform.

The most common bonus you’re able to claim at online casinos is some sort of welcome promotion. It can be in many forms such as a matched bonus, free spins or if you’re really lucky, a no-deposit bonus.

Often the welcome package will be a 100% matched bonus up to a specified amount. Yet, you may also get free spins or a free bet. It all depends on the online casino.

Existing players can take advantage of reload bonuses, cashback offers or bonuses offered by the platform all year round. Therefore, it's important to turn notifications on via email and phone to be kept in the loop.

In this Jackpot City review, our experts have trawled the website to provide you with the bonuses you can claim. Overall, we were pleased with the promotions for both new and existing players. You can read more about the best casino bonuses on the site below.

Jackpot City Casino Welcome Offer

All new UK players are eligible to claim the welcome bonus consisting of 100 free spins on Gold Blitz. Each free spin is worth 10p, meaning you’ll get a £10 slot bonus.

To qualify for the promotion, you must opt-in during the registration process and deposit at least £20. From there, just wager the £20 on any jackpot game and the free spins will be applied to your account.

Notably, to claim the deal you can only make a deposit with Visa or Mastercard. Also, once you’ve claimed the promotion, you have seven days to use the 100 free spins.

The good news is that any winnings from the free spins are not subject to wagering requirements. This means anything you win is yours to keep!

Spin Your Way to £1,000,000

Every day, UK players have the chance to spin for a cool £1m on the Mega Money Wheel. All you need to do is deposit £20 and wager it on any jackpot game.

Next, you’ll get access to the Mega Money Wheel where you can win a wide range of prizes from free spins Jackpot City to free bets. And yes, you guessed the top prize is a whopping £1m.

You can only claim 1 free spins each day and all spins expire at 23:59GMT. Once again, only deposits with debit cards qualify for the promotion.  

Loyalty Programs    

When we wrote this Jackpot City review, we could not find any loyalty programmes on the page. We asked the live chat about any reward schemes for UK players all to no avail. Nevertheless, the team advised us about the Drop & Wins promotion by Pragmatic Play.

Although not a rewards programme, just play qualifying games, collect points and climb the leaderboard. At the end of every month, you can win prizes up to £20k.

Tips and Recommendations

Before claiming any bonus always read the terms and conditions of the offer first. When you click “Read More” you’re able to read a small description of the terms, but click the blue link for the full terms. This way, when you claim and start playing you will not get any nasty surprises.

Moreover, to keep updated about the latest bonuses on offer, turn email and phone notifications on via your account. Once done, you’ll be updated with any promotions Jackpot City Casino is running at any given time.  

Now we have whet your appetite with the bonuses you can claim, it’s time to open an account. Don’t worry the process is easy, straightforward and will only take a few minutes. In fact, our experts have made a handy step-by-step guide to point you in the right direction.  

Opening an account

• Step 1: Press the “PLAY NOW” button on this page to be directed to Jakpot City Casino
• Step 2: Press the purple “JOIN” button in the top right corner
• Step 3: Input your personal and contact information
• Step 4: Upload identification documents such as a copy of your passport, driving licence or ID Card
• Step 5: Opt in for the free spins Jackpot City promotion
• Step 6: Deposit at least £20 and wager it on any jackpot game
• Step 7: The free spins will be applied to your account 

Banking   

Banking at Jackpot City is easy and secure. In total, there are 6 accepted payment methods on the platform. These include mainstream debit cards such as Visa and Mastercard as well as e-wallets like Skrill, Paysafecard and Neteller. You can also deposit and withdraw via PayPal and bank transfer.

All deposits will land in your Jackpot City account instantly. What’s more, you will not be charged any processing fees. The minimum amount you can deposit is £10, but to qualify for the welcome bonus you must deposit at least £20 with either Visa or Mastercard.

When it comes to Jackpot City withdrawals, there are only five at your disposal because you can only make deposits with Paysafecard. When you go to make a withdrawal the minimum amount is £10 and you will not be charged any fees by the casino.

The time it takes to receive your winnings depends on the banking option. The quickest solution is using e-wallets as it’ll only take 0 -2 days. Next is via PayPal as you’ll get your money in 0 - 4 days. If you prefer debit cards, expect to get your funds in 1 - 5 working days. Lastly, with bank transfers, you will receive your winnings in 3 - 7 working days.

For a clearer picture in this Jackpot City Casino review, our experts have made a table detailing all the crucial factors regarding payments. You can check it out below.  

Tips and Recommendations   

When you register a payment method make sure all information is correct otherwise the payments will not go through. Moreover, any banking option you register must be in your name. If not, your account could be closed because of fraud.

Before you register and make a deposit it’s possible to play some games in demo versions. This is the case with many online slots and RNG table games such as online roulette or blackjack. Playing demo versions is perfect if you want to learn the rules of the game or test out strategies. However, it’s not possible to win real money in demo games, you must wager real money to be able to make a withdrawal.

Lastly, when you make a deposit of £20, you’ll qualify for the welcome bonus of 100 free spins on Gold Blitz. Just remember to opt in during registration and make the deposit using a debit card.  

Now you’ve set up your account and claimed the welcome package, let’s see which games you can play on Jackpot City Casino. In total, there are 450+ titles including online slots, progressive jackpots, table games, instant win games and even live dealer games.

On the homepage, all the games are neatly organised in grid format by type. If you want to find a particular genre, use the navigation bar located at the top of the screen. You can also use the “Find Games” function to search for your favourite.

Online slots are the biggest share of the gaming catalogue. You can play all types including video slots, Megaways, clusterpays and more. You’re also able to play Slingo games, which are a hybrid between slots and bingo.

All the most popular games in the UK are available to play. We’re talking about Rainbow Riches, Big Bass Bonanza and Hyper Strike. In addition, on many of these slots, you’re able to play demo versions.

Yet, Jackpot City Casino is famous for its jackpot games. You can try Mega Moolah titles where the jackpot exceeds £9m. Or, there are eight Wowpots to try, including Book of Atem and Sisters of Oz. On many Wowpots, you can win life-changing money, with up to £36m to be won!

On the other hand, if table games are what you enjoy, you can take your pick between online blackjack or roulette titles. Take your pick from classic roulette variants such as American and European. Or, why not try something new such as Mini Roulette or Turbo Multifire Roulette? And with stakes starting from just 10p per round, everyone is catered from beginners to high rollers.

Nevertheless, if you’re looking for an authentic casino experience from the comfort of your own home, then pick the live casino section. There, you can play over 50 games including online roulette, blackjack, game shows, baccarat and poker games.

Many games are provided by Evolution Gaming, the industry standard when it comes to live dealer games. Each game is hosted by a friendly dealer whom you can interact with via the chat box.  

Online Casino Games:   

To give you a better insight, we have produced a table with all the games you can play on the platform. What’s more, we’ve even included the most popular titles on the site. Check it out below.

Playing for fun or real money   

When you play online casino games, there are two types you can try. First are demo versions where you are not wagering money, but the gameplay is the exact same. This is perfect if you want to learn the rules of a new slot game or test out strategies when you’re playing online blackjack or roulette.

Nevertheless, to be able to win real cash you must wager money. Furthermore, once you make a deposit you’re able to claim different bonuses such as the welcome package and a spin on the Mega Money Wheel. Do remember though, that you may be subject to wagering requirements when you claim a bonus.  

Software Providers   

Software providers are the key to any good online casino. Of course, we sign up and play at online casinos for the quality of the games so they must be top-notch. All games should be interesting to play, with quality graphics and sounds, but at the same time be reliable. That’s why we like to see top brands supply online casinos.  
 
At Jackpot City Casino, this is the case. The platform only works with the best in the business. We are talking about big brands such as Blueprint Gaming, Quickspin and NetEnt. Therefore, the gaming experience is one of quality rather than quantity of games available on the site.  
 
When it comes to live dealer titles, many are supplied by Pragmatic Play and Evolution Gaming. Both are industry leaders and offer games live-streamed from authentic studios and hosted by courteous dealers. Playing these really is the best way to feel as if you’re at a real-life casino from the comfort of your own home. 

When searching for casino apps on the App Store and Play Store, we could not find a Jackpot City Casino one. Nevertheless, if you want to play on your phone or tablet you can play in a mobile browser like Google Chrome.

When you play in a mobile browser on any device all 450+ games on the site are available to play. Each game is optimised to your screen size and for online slots and RNG table games you’ll never get lags. In addition, if you launch a live dealer game, you will not experience annoying buffering. Just make sure you have a strong internet connection.

You can even register via your device, upload documents, claim bonuses and even make deposits and withdrawals. And if you ever need any help, the live chat is available to you. It’s fair to say that playing in a mobile browser on your smartphone or tablet is the perfect solution if you want to play on the go or from your sofa.  

Safety and security are the primary concern when you play online casino games. First, you should only play on sites that are properly licenced and regulated. Also, website security is paramount, so all your data is protected. Moreover, online casinos should be regularly tested by independent third parties to verify that all games are fair. Lastly, there should be plenty of responsible gambling tools so players can keep in control of their gambling.

In each of these areas, Jackpot City Casino passes with flying colours. The platform is licenced and regulated by the United Kingdom Gambling Commission under (UKGC) account number 39372. If you ever have a problem whilst playing such as not receiving your winnings you can lodge a formal complaint with the UKGC.

Every year the independent third party eCOGRA tests Jackpot City Casino for the fairness of games. You can see the certificate on the site, which should give you confidence that you’re playing at a fair online casino. In addition, the site is secure because the website utilises state-of-the-art SSL encryption technology.  
 
To keep you safe whilst playing on the platform, there are a whole host of safer gambling tools. You can set deposit limits every day, week or month and even set session time limits. Moreover, it’s possible to request reality checks to track your spending, take cooling-off periods and self-exclude. You can do all these things in your account without the need to contact customer support.  

We tested all the customer support channels before writing this Jackpot City review. To get in touch there are two options email and live chat, and both are 24/7.

We asked some questions in the live chat about free spins jackpot City promotion and the teams answered all our questions quickly and professionally. Launching the chat is a piece of cake, just click the message icon in the contact section.

If you need to get in touch with management, send an email to info@jackpotcity.com. It may take up to 2 days for a response, but the team is well-trained to deal with any issue you may have.

Email: info@jackpotcity.com

24/7 Live Chat  

This is where our Jackpot City Casino review ends, so it’s time to give you our honest opinion. First, we are big fans of the welcome bonus, consisting of 100 free spins on Gold Blitz for just a £20 deposit. In particular, the lack of wagering requirements is what makes it stand out.

The games available to play must get a shoutout too. Albeit there are only 450+ yet each game is high quality and made by top game developers. The ongoing bonuses such as the Mega Money Wheel are also something fun and unique.

Overall, we believe it’s worth signing up for. The customer support is great and the user interface is sleek and easy to navigate. Start your journey today!