Queenplay Casino Review

Queenplay casino strives to be the number one destination for women, first and foremost, within the UK. The site promises to lavish members with a truly royal experience from generous welcome bonuses to exciting promotions to a vast choice of online casino games from top iGaming providers.   

Our Queenplay review also found the site to be safe and reliable. It is owned by Marketplay Ltd, operated by AG Communications Limited and licensed by the UK Gambling Commission. The UKGC demands high standards of security and as such, Queenplay casino uses advanced encryption and firewall technology to protect your personal and financial details at all times. 

Queenplay casino offers user-friendly navigation through its bright and modern site. The background is white and other primary colours used are pink and turquoise. There are clearly labelled filters and several write ups for information towards the bottom of its pages. 

Our Queenplay review will look more closely into every aspect of this popular casino which launched back in 2020 to bring you an unbiased opinion of what’s on offer. We’ll check out casino bonuses and promotions, safety and security, mobile compatibility, banking and registration, customer support and its games portfolio.

Now that you know a little more about the online casino and its background, let’s check out the ‘royal welcome’ that is promised and any other promos available. Regular promotions help to retain its customer base and typically include reload bonuses, cashback offers, special tournaments, loyalty programs or free spins. 

↪ Queenplay Casino Welcome Bonus  

As our Queenplay review mentioned up above, it’s a right royal welcome that awaits new members with a welcome package that spreads across your first three deposits and offers 100 Spins + Up to £200 Bonus. As is usually the case for any bonus offer, terms and conditions apply, as follows: 

The bonus is for new players only and requires a minimum deposit of £20. The bonus is automatically credited to your account. Bonus funds must be wagered within 21 days and free spins are valid for one day. The max bet allowed for playthrough is £4.  

Bonus winnings are capped at £500 and spins winnings at £100. Winnings from the bonus funds and spins are subject to 35x wagering requirements. Game contributions to wagering do vary and details can be found within the bonus terms. 

Here’s a breakdown of the Queenplay Casino welcome bonus: 

• First Deposit: 100% Match Deposit up to £50 + 20 Free Spins on Starburst 
• Second Deposit: 50% Match Deposit up to £75 
• Third Deposit: Match Deposit up to £75 

Following the first deposit, customers will receive 20 free spins for the next four days as follows: 

• 1st day after First Deposit: 20 Free Spins on Finn and the Swirly Spin 
• 2nd day after First Deposit: 20 Free Spins on Book of Dead 
• 3rd day after First Deposit: 20 Free Spins on Legacy of Dead 
• 4th day after First Deposit: 20 Free Spins on Starburst 

↪ Other Promotions 

Queenplay Casino offers special promotions for its existing players, these include Daily Bonuses, Deposit Match Bonuses, Cash Back Bonuses and Free Spins. We also advise to keep an eye on your email and SMS for upcoming promos.  

↪ Loyalty Program 

Some online casino sites offer their players the chance to take part in a loyalty program whereby points are collected each time you wager that can be exchanged for maybe bonus funds, credits, free spins or other prizes. At the time of our Queenplay review there is, unfortunately, no loyalty program available. 

↪ Tips and Recommendations 

Here’s a few pointers to consider: 

• Always read through the bonus terms  
• Check the expiry date and wagering requirements 
• What games contribute to wagering? 
• Is your deposit method is eligible? 
• What is the minimum deposit required? 
• Is there a max bet amount or win cap? 
• Do you need a promo code? 
• Provide the correct email at sign up 
• Only claim the welcome bonus once 
• Got a problem? Contact customer support

Before you can claim your royal welcome offer from Queenplay casino, you’ll need to register for an account, verify your documents and make a deposit. So, without further ado, let’s find out how to sign up and what payment methods are available.  

Opening an Account 

Our Queenplay casino review team found that registering for an account with the online site is a straightforward process and shouldn’t take you more than a couple of minutes: 

• Click on the turquoise ‘Login’ button  
• Step 1: enter your email, create a username and password 
• Step 2: enter your name, gender, DOB, currency, address, mobile number 
• Tick to receive special bonus offers 
• Tick to accept terms, privacy & cookie policy and confirm age 
• Click on the pink ‘Open Account’ button 
• Click on pink ‘Opt In’ button or click to decline the welcome bonus 

Deposits and Withdrawals 

The minimum for both deposits and withdrawals at Queenplay casino is £10. This may differ for certain bonuses (e.g. the welcome bonus) and therefore you should always check the specific terms. It is preferred that withdrawals are returned to the original deposit method. 

As with all UKGC licensed casinos, you will be required to send ID verification documents prior to making a withdrawal. It’s best to get this done at sign-up and then you don’t need to scramble when you come to withdraw your winnings! Remember you will also need to meet any wagering prior to a withdrawal.   

Payment Methods 

Our Quickspin review discovered multiple payment options available which include debit cards, prepaid vouchers, bank transfers and debit cards. Below we’ve listed the various methods with their expected processing times. Please be mindful that processing times are estimated working days and do not include weekends or Bank Holidays.

Tips and Recommendations 

• Always sign up with the right email address and mobile number 
• Prepare what documents you need for verification in advance 
• You can only open one casino account with the site 
• Banking information must be in your name only 
• Don’t forget to opt in for the welcome bonus 
• Some casinos offer free-play games 
• Wager all bonuses prior to withdrawals 
• Withdrawals are paid to the original deposit method 
• Credit cards will not be accepted at UK licensed casinos 

So, you’ve opened an account with Queenplay casino, deposited some funds, played through the welcome bonus, now it must be time to check out the games lobby and see what other games are available. You can search by category filters from across the top of the lobby or down the left side.  

➺ Games Portfolio 

• Online Slots: There is a plethora of online slots available at Queenplay casino, these include classic three reels, modern video slots, jackpots and Slingo. The latter are basically a mash-up of bingo and slot features providing for some exciting gameplay. Slots are immensely popular amongst casino-goers, this is down to the thrilling bonus features they offer such as cascading reels, wild multipliers, free spins, jackpots, respins and more besides. Fan favourites include Book of Dead, Big Bass Bonanza, Immortal Romance, Dynamite Riches Megaways, Lucky Lady.
• Table Games: If it’s classic table games like online blackjack, baccarat or online roulette that you’re looking for then there’s plenty of choice available, but if you fancy something a little different, then why not try one of the exciting variants like Turbo Roulette or Vegas Downtown Blackjack.
• Scratch Cards: There’s a small selection of scratchcards online available at Queenplay casino, these are handy for when you just fancy an alternative to the regular casino games. Popular titles include Happy Scratch, Fruity Cubes, Gold Coins.
• Live Casino: For a more authentic experience, why not check out the live dealer games. You’ll discover classics like online roulette and blackjack in addition to several variants and gameshows. Trending titles include Monopoly, Crazy Time, Power Blackjack, Dream Catcher, Mega Ball.

➺ Playing for Fun or Real Money 

Some online casinos will offer their players the chance to play demo games for free. Usually, you need to be registered with an account to gain access. However, our Queenplay review discovered that you can actually play most games for free from the home screen without signing up or logging in. 

Playing for free is a great way to test out new games and finetune your gameplay strategy. You can trigger bonuses, learn the game rules, vary your stakes, get a feel for the volatility, all without spending a penny of your budget. However, the only way you can win real money is by playing the games for real. 

➺ Software Providers 

Players will be delighted to see some of the big names in software provision available through Queenplay casino. This indicates that games are reliable and legit, plus there will be plenty of fan favourites available. Top names include the likes of Play’n GO, NYX, NetEnt, Microgaming, Pragmatic Play, Quickspin, Evolution Gaming.

The Queenplay casino platform is fully mobile optimised and designed to adapt to any size screen whether it’s your mobile phone or tablet device. It’s also compatible with the vast majority of modern devices and there is no need to install an app prior to play.  

You are able to utilise the same features as with your desktop, for instance, deposit and withdraw, contact customer support and have access to the casino and live dealer games.

Our Queenplay review has scrutinised this site’s safety and security measures and found them to be of an extremely high standard. Not only is the casino licensed and regulated by the UK Gambling Commission but it also provides high tech encryption technology and firewall protection to safeguard all transactions.  

You will only find trusted and reliable payment options available, plus deposits and withdrawals are processed without unnecessary delay. Any bonus terms are clear and transparent plus players funds are protected should the Queenplay casino hit rocky times. 

Fair Gaming 

As with any UKGC licensed casino, all games are monitored by third party auditors who check that the RTP rates and RNG software comply with fair gaming standards. This way you are guaranteed that games cannot be rigged and are safe to play.   

Responsible Gambling 

Our Queenplay casino review discovered that players are able to set deposit, wager and loss limits, accept reality checks, take time-outs and impose self-exclusion. Time-outs can stretch from a 24 hour period up to 6 weeks, whereas self-exclusion can be anywhere from 6 months up to 5 years. If you need help with responsible gambling tools, contact customer support. 

The Queenplay casino customer support team can be contacted via Live Chat or email. Live Chat hours are 8am to midnight (CET), 7 days a week. There is also a comprehensive FAQ section which can answer all of the most common queries and more.  

• Email: (24/7) care@queenplay.com 
• Live Chat: 08:00 to 00:00 (7 days a week) 

Our Queenplay review has highlighted several great features about this popular online casino, from generous welcome bonuses to free-play demo games, from multiple trusted payment options to responsible gambling tools, from a UKGC license to a fully mobile optimised platform. Yes, there are a couple of pitfalls as in, no loyalty program for UK players and win limits on your bonuses, but all in all, we can see why players flock to this site.